Best Ways to Manage Agent Idle Time
Por um escritor misterioso
Last updated 16 junho 2024
A high rate of idle time is an indicator that something's wrong in your organization: It's the mark of lower productivity and higher staffing costs.
Reduce hold time and mitigate call spikes with Fonolo's innovative call back software for the contact center.
Reduce hold time and mitigate call spikes with Fonolo's innovative call back software for the contact center.
Top 10 Call Center Quality Monitoring Software
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Effective Time Management Techniques for Contact Center Agents
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Manage Agent Idle Timing
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